Privacy Policy
Effective Date: 11.20.2025
Introduction
Welcome to Nova Repair LLC (“we,” “our,” or “us”). We are committed to safeguarding your privacy and ensuring transparency in how we collect, use, and protect your personal information. This Privacy Policy applies to all forms of communication and interactions, including advertisements, employment and business forms, SMS and call marketing, website visits, digital communications, and regulatory compliance.
By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information:
Name, contact details (phone number, email, address), employment history, driving records, licensing and certifications, vehicle or fleet details, financial information for service payments or payroll, and other business-related data.
Technical Information:
IP address, browser type, device type, operating system, and usage data related to website visits or digital interactions.
How We Collect Information
We collect information when you:
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Contact us for service quotes or inquiries.
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Respond to job or service advertisements.
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Submit employment or partnership applications.
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Engage in SMS or call communications.
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Visit and interact with our website or digital platforms.
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Conduct any business transactions or communications with us.
How We Use Your Information
We may use your information to:
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Evaluate qualifications for employment or business partnerships.
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Process repair services, financial transactions, scheduling, or billing.
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Provide customer support, service updates, and appointment confirmations.
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Administer SMS, call, and email communications.
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Improve our services, operations, and customer experience.
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Ensure legal and regulatory compliance (including DOT and FMCSA).
SMS and Call Communications
By providing your mobile number, you consent to receiving SMS messages and phone calls from Nova Repair LLC regarding service appointments, repair updates, employment opportunities, business alerts, billing notices, and promotional content.
Message and call frequency may vary. Standard message, data, and calling rates may apply.
You can opt out at any time by replying STOP, or requesting removal during calls.
Sharing of Information
We do not sell or rent your personal information. We may share your data with:
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Trusted service providers assisting with administration, technology, or communication services.
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Regulatory agencies or legal entities when required by law.
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Business affiliates or partners assisting with operational activities.
Security Measures
We implement industry-standard technical and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure. These include encryption protocols, secure data storage, access controls, and periodic security reviews.
Retention of Data
We retain personal information only as long as necessary for operational, legal, or business purposes.
Your Privacy Rights
You have the right to:
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Request access to your personal information.
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Ask for correction or deletion of inaccurate or outdated data.
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Withdraw consent from marketing communications at any time.
To exercise your rights, please contact us using the information below.
Third-Party Websites & Services
Our website or communications may include links to third-party services. We are not responsible for their privacy practices or content.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will take effect once posted with a revised effective date. We encourage you to review this policy regularly.
Contact Us
For privacy-related questions or requests, please contact:
Nova Repair LLC
+1 630-748-8822
contact@novarepairllc.com
Address: